We are an online store and we specialize in 100% 14k Italian Gold. We pride ourselves in providing excellent quality and service.

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    Terms and Conditions

    TERMS AND CONDITIONS

     

    h2ojewelry

    If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.


    Communication services


    h2ojewelry has a method of sending email messages directly with the provided.
    Communication services only to post send and receive messages and material that are proper and related to the particular communication service.


    Shipping


    All orders will be shipped within 1-2 days of purchase.
    Orders placed on weekends or holiday will be processed the next business day. Your domestic order should arrive in approximately 3-7 business
    days after shipping is ordered.


    Cancellation


    If you would like to cancel your order, please email us a soon as possible. This does not guaranteed a cancellation, but if the order has not
    shipped, we will gladly cancel and refund payment.


    Returns


    Currently we only offer store credit and no refunds.

     

    Returns are accepted up to 5 days after item is received. Any broken or damaged goods will not be accepted.

    At h2ojewelry we make sure the all our merchandise is in good condition. We stand behind the quality of the product we offer. 

     

    Customer may contact [email protected] items must be sent back unworn and in original packaging with original packing slip.


    The customer is responsible for all shipping costs involved in the returning of the items.

     

    PRIVACY POLICY

     

    SECTION 1: YOUR INFORMATION 

    When you buy something from our store, we collect the personal information you provide to us, such as your name, address and email address.

    Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

     

    SECTION 2: CONSENT

    How do I get my consent?

    When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

     

    SECTION 3: DISCLOSURE

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

     

    SECTION 4: SAFETY

    To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered, or destroyed.

     

    SECTION 5: AGE OF CONSENT

    By using this site, you represent that you are at least the age of majority and have given us your consent to allow any of your minor dependents to use this site.

     

    SECTION 6: CHANGES TO THIS PRIVACY POLICY

    We reserve the right to change this privacy policy at any time, so please review it frequently.  Changes and clarifications will take effect immediately after they are posted on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you can separate what information has been changed.